St Vincent’s is committed to continuous improvement. We welcome and value your feedback.

If you have feedback; a compliment, complaint or suggestion, please bring the matter to the attention of a staff member on duty, or to the manager of the ward during your stay.

Alternatively, ‘How was your experience’ feedback forms are available on each ward, just let one of our Nursing staff know that you would like one.

If you experienced excellent customer service or care from one of teams or individual staff members, please let us know. We will make sure your compliment is passed on.

Feedback about the care or the services you have received at St Vincent’s Lismore can also be emailed to: [email protected] or sent in writing to:

Executive Office

St Vincent’s Lismore

PO Box 572

Lismore NSW 2480

Deaf, hearing-impaired or speech-impaired customers can contact us through the National Relay Service