During your stay

General Information for Patients

Patient Bedside DirectoryPatient Information Directory 2016_Front

The Patient Information Directory is a resource that is located at each patient’s bedside and contains useful information for your reference when you need it. A copy of the directory can be reviewed by selecting the image to the right.

Specific ward/unit information is also available in each bedside locker.

Infection Control

An Infection Control Co-Coordinator is available to provide information and assistance regarding infection prevention and management prior to admission, during hospitalisation and upon discharge.


Mail is delivered to all wards daily, Monday to Friday. We can arrange for outgoing mail to be posted. Stamps are available from the front reception desk.


Our catering staff takes great pride in the meal services provided. All food is cooked fresh daily with a choice available at each meal. A qualified Dietitian is available to arrange special diets where this is in the interest of specialist medical care. Diabetic and special diets are catered for; please nominate any special requirements on the menu. A vegetarian menu is available on request.

Meal times commence at: Breakfast 7.30am, Lunch 12.00 midday, Dinner 5.30pm, Light Supper between 8 & 9pm, morning and afternoon teas are also served.

Smoking / Alcohol

This hospital has a “no smoking” policy, therefore patients and visitors are requested not to smoke in the buildings.

Alcohol may be served with the evening meal at the Doctor’s discretion.

Medical Record Retention

A record of all patients operation / illness and treatment is kept at the hospital. This is confidential and access is limited to those professionals involved in patient care. The contents will only be released with consent from the patient or where required by law.

Getting Home

It’s particularly important that you arrange how you’ll get home from hospital as it may not be appropriate for you to drive yourself home.

Please discuss this with the hospital staff and your Doctor prior to discharge.

Special arrangements can be made for DVA patients to get you home safely after your hospital stay.