Our quality care
Australian healthcare standards
St Vincent’s Private Hospital is fully accredited with the Australian Council of Healthcare Standards (ACHS).
As an organisation, we are committed to providing high quality care to our patients and their families that is safe and effective. As a result, we have aligned our hospital with the eight National Standards (NSQHS) from the Australian Commission on Quality and Safety in Healthcare.
In short, this means that everything we do is always based on current best practice guidelines. As an organisation we look forward to communicating and working in partnership with you and your families.
Accreditation:
St Vincent’s Private Hospital takes pride that our performance has been assessed and accredited by ACHS against all national standards.
Accreditation is an important part of our safety and quality program.
The accreditation process measures our hospitals’ performance against the National Safety and Quality Health Service Standards (NSQHSS) established by the Australian Commission on Safety and Quality in Healthcare (ACSQHC).
“I’m proud to report St Vincent’s received a perfect score across all safety and quality standards in its recent ACHS health standards review”.
– CEO Alan Cooper, September 2024
Our clinical quality results
For a detailed overview on St Vincent’s Clinical Quality performance please review the report below.
Person centred care
Person-centred care is globally recognised as the gold standard approach to healthcare delivery.
Partnering with patients in their own care is an important pillar of person-centred care. St Vincent’s Lismore is committed to building strong and effective partnerships with patients, their carers and other care providers. We recognise that these partnerships build trust and mutual respect and through the sharing of knowledge best health outcomes are achieved.
At St Vincent’s Lismore, we are respectful of, and responsive to the preferences, needs and values of patients, consumers and the community, with dimensions including respect, emotional support, physical comfort, information and communication, continuity and transition, coordination of care, involvement of family and carers, and access to care.